Testimonials

"Synapse have been instrumental in helping our business adapt through the pandemic to facilitate remote work and supporting our clients."

DirectorTWB Chartered Accountants

"We have been using Synapse for years to manage and provide excellent service and direction to support our business."

Head of Information TechnologyWeatherbeeta

"We’ve been using Synapse’s IT Services for years now and the support, reliability and responsiveness is great. Highly recommended!"

Data Analyst and Product ManagerPolaris Communications

"I have worked in the past with a lot of tech support people, Synapse works at a different level of commitment and professionalism towards client technical solutions. Very fast and prompt on all the jobs. Very happy to have there support in our organization!"

Project CoordinatorAustralasian Leukaemia and Lymphoma Group

"Synapse have always been prompt when I have required IT assistance. My email services run smoothly and where I have become infected with spam, Synapse has worked quickly and efficiently to rectify my email system. All you ask of a service provider, is prompt efficient service with engaging staff. This is Synapse."

Joint Managing DirectorReal Estate Capital Advisory

 

"Jason, again a pleasant guy who took the time to explain what the issue was and fix it!"

Manufacturing Technology SpecialistJohn Hart

"My businesses have been using Synapse IT Consultants for many years. When we made a major move a few years ago they were very helpful with our technology move and we had no disruptions from day one. I am an electronics engineer so moving is something I can do myself. However, I need to focus on my customers so it was better to have Synapse assist us with this important move."

DirectorAustralia Aesthetic Devices

"We moved offices last September and hired Synapse IT to assist us in establishing a new IT system as part of our move. Our move went very smoothly and Synapse also helped us establish a (Microsoft VOIP) telephone system which has saved us a lot of money. We are pretty happy with Synapse IT and its staff are very knowledgeable."

Events and Web ManagerAustralasian Leukaemia and Lymphoma Group

"Synapse IT are professional, knowledgeable and very prompt in addressing our business needs and therefore we have no reason to look elsewhere for our IT support. All Synapse support staff fully understand our systems and are able to rectify any issues in a timely manner ensuring our business is able to continue smoothly with little interruption. If you value your business and don’t have the time to manage your IT solutions then I strongly recommend using Synapse as they are able to provide you with the most up to date IT solutions allowing you to focus on your core business."

Operations ManagerIntegra

"Synapse IT has been our IT provider since our inception in 2010, and has consistently met our needs as a rapidly developing business. From assisting with developing and hosting our website to managing our email accounts, Synapse are always available to recommend best products, answer any queries and trouble shoot promptly and efficiently. Our recent migration to their cloud server has vastly improved our capabilities as a company, and united all staff and devices, while removing a bulky, on-site server. As a busy medical business, we need to have the best in IT products and support to meet our diverse customer requirements, and Synapse is always accessible, reliable and friendly."

Managing DirectorAshMed

"We are very happy with SYNAPSE IT and find their system maintenance and support to be at a high level. Their maintenance levels and support are very good and their people are very responsive to our needs."

General ManagerAllboard Distributors

"When Synapse were initially recommended to us in early 2011 we had been using a range of IT companies who looked after different aspects of our business. None of the other IT solutions companies offered a complete service in terms of on-going system support. We got Synapse in and found their approach to our IT issues responsive and professional. In the end Synapse provided us with a system tailored to our specific needs that actually works. Synapse understand the importance of Coinworks having a system built on stability and our reliance on Synapse to monitor and respond to any changes in that stability. Synapse are not the cheapest but they are reliable, responsive and professional. Any issues that have come up have been taken care of quickly and efficiently with little or no disruption to our business."

Operations ManagerCoinworks

"Being in the web design industry for over 10 years now we understand the importance of aligning your business with an experienced and trusted IT company. We recommend our own clients use Synapse IT because we know that the service they give is of the highest level without complicated industry jargon, YES! they speak you’re language – how refreshing."

DirectorMODD

"I sent the email request late on Friday evening. Thank you for not missing it and getting the job done along with the other updates over the weekend. Really impressed and appreciated! Fantastic!"

AccountantTWB Chartered Accountants

"All the way through the process Synapse had the skills with hardware and systems which our people didn’t have. Synapse provided skills like any other critical technical supplier input and they did the role well. We are satisfied that Synapse have done their job well to assist us to meet our objectives and needs. Our overall rating of Synapse – good supplier with value for money. Hayden has a good vision and can take his focus through to execution."

CFOWeatherbeeta