Need help? Call us now on  1300 903 405

What type of support is right for me?

Synapse IT have several different ways of providing support to our clients. Each type of engagement is specifically designed to meet the needs of certain businesses. To make it easy to see which engagement you should be considering, please check the table below or alternatively give us a call to discuss your requirements further.

Support Type

ESSENTIAL IT (Cloud based)

Your Size

3+ Computers

You Need

Essential services to to keep your systems running smoothly.

Description

Designed specifically for smaller businesses, this package includes all the the essentials your business needs to run efficiently.Security, document storage, hosted email and Microsoft Office Software is all included for a fixed monthly fee, where additional services and support is completed at a fixed hourly rate.

Support Type

STREAM IT

(Cloud based)

Your Size

5+ Computers

You Need

Unlimited IT support for your cloud-based system.

Description

For a fixed monthly fee we manage your entire environment and provide you with all of your required services straight from our state of the art cloud. Everything from security, backups, and software is all included in our Stream IT package

Support Type

COMPLETE IT

Your Size

5+ Computers

You Need

Unlimited IT support for your on-premise IT system.

Description

With our Complete IT package, we provide everything from hardware, software, internet connections, maintenance and support to directly address your business needs, ensuring your system is always running as it should be.

Support Type

SUPPORT FOR IT DEPARTMENTS

Your Size

50+ Computers

You Need

Additional IT support to supplement your existing IT department.

Description

We work with your existing IT team with strategy, projects, help desk support and other areas where you may need that extra help.

Support Type

OTHER SERVICES

Your Size

3+ Computers

You Need

Other/additional services such as phone systems, Office 365 and project management

Description

If you would like to add any extra services to the above packages, or simply would like to focus on a specific area, we are happy to help. We will be able to talk you through our wide range of services, selecting solutions that suit your business needs.

Suite 101
22 St Kilda Rd
St Kilda, Victoria 3182

1300 903 405
© 2018 Synapse IT Consultants Pty Ltd
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