Microsoft has released new updates that focus on refining the use of its AI assistant. Copilot agents allow Microsoft 365 users to choose and even create specialised AI tools that assist in optimising time efficiency and productivity in your business.
More Productivity Using Less Time
All Copilot agents enhance productivity differently. Whether you need to save time understanding large documents, writing complicated reports, or designing engaging content, there is an agent that can help. You can use these tools inside the usual M365 apps, including Word, Excel, Teams, and Outlook.
Details of Copilot Agents
6 main Microsoft-developed agents have been trained to aid in specific tasks. These are the agents we find most useful at Synapse IT:
- Analyst – Helps interpret data input to support understanding and decision making.
- Researcher – Gathers and summarises information from various sources for reports, strategy development, and content creation.
- Visual Creator – Generates images or designs for a range of uses.
- Prompt Coach – Helps users create more effective AI prompts, allowing for clearer communication and better answers from Copilot.
- Idea Coach – Suggests new ideas, angles, and formats for outlined issues or ideas.
- Learning Coach – Recommends resources and guides users on using new tools or understanding new concepts.
A Must-Use Agent
The Prompt Coach is a super useful agent, especially for those just starting with AI. It’s often difficult to phrase prompts or requests in a way that communicates effectively with AI. The Prompt Coach helps you frame your input in a way that maximises clarity and context. This leads to smoother interactions, more accurate outputs, and a stronger understanding of how to collaborate with AI tools.
If you can’t find an agent that fits the bill, we can assist in creating custom Copilot agents, should your business require it.


We can help ensure you have the right Copilot license through M365 to utilise the tools you need. We can also guide you through setting up and using Copilot Agents effectively. Contact Synapse IT to get the most out of Copilot!
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