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Support for IT Departments

Once companies reach a certain size, it is often advantageous to engage an internal IT person or even a whole IT department to handle the organisation’s needs. Many of our clients are in this situation, and this is where Synapse IT can offer some of its greatest value.

While internal IT departments can make day to day running easier, every CIO or IT manager worries about the following situations:

  • Your IT staff are sick or on leave
  • There is a critical problem outside the knowledge or experience of your IT staff
  • You are undertaking a project that will temporarily increase the load on your IT team and you don’t have the manpower
  • You are implementing a solution that needs some extra skills
  • You need an external, non biased opinion on an issue or project
  • You need the expertise of someone with experience in a multitude of other similar businesses and the types of solutions that they use

We work with IT managers and IT teams in these circumstances every day. We routinely:

  • Assist internal IT staff with troublesome issues
  • Assist with general issues when existing manpower is stretched or unavailable
  • Provide infrastructure design and implementation services
  • Meet with CIOs and IT managers to discuss strategy
  • Implement and verify security, disaster recovery, high availability and other solutions
  • Provide our industry leading toolsets to your internal team
  • Offer short term assistance to help cover staff leave (E.g sick worker or parental leave)

Our skilled team can supplement and assist you when you need it and provide you with tools and knowledge to improve your environment, make your jobs easier and help you achieve better outcomes for your company with less expenditure.

Suite 101
22 St Kilda Rd
St Kilda, Victoria 3182

1300 903 405
© 2018 Synapse IT Consultants Pty Ltd
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