Regardless of size, it is likely that every business has experienced some sort of time and/or financial challenges in the past.

While it can be difficult to excel with the resources you have available, implementing solutions which will increase efficiency and productivity can give you that winning edge over your competitors.

One of the ways in which your company can boost efficiency is through utilising Skype for Business (formerly known as Microsoft Lync).

More and more businesses have found that using Skype’s video calling, low-cost international calls and instant messaging can help reduce overhead costs and benefit their company.

With Skype for Business you can:
  1. Cut the cost of your business calls

Smaller businesses tend to communicate differently than larger entities. Instead of internal meetings, you spend more time reaching out individually to customers, prospects and partners. Making calls can be costly, especially if you’re talking to colleagues and customers on their mobile phones or when they’re in other parts of Australia or even the world.  Keeping costs to a minimum is vital to improving your bottom line.

By switching to Skype for business, your company can benefit from low-cost calls – including international calls and calls to mobiles. This will allow you to save on the cost of business calls without sacrificing the quality of your service.

  1. Reduce your business travel costs

Communicating with clients and colleagues, wherever they are in the world, is key to the success of any business.

Gone are the days where interstate travel is essential for conducting meetings and closing deals with clients. Using Skype can help you and your employees cut down on non-essential business travel.

A Skype video call is the perfect replacement for a face-to-face meeting, it’s just as personal as a traditional meeting, but you can schedule it into your normal work day at the office, saving you time and money.

Skype’s Group Video Calling feature allows up to 10 people to join a video call meeting, enabling you to conduct board meetings, client meetings or even focus group discussions with ease.

  1. Stay in touch with colleagues

Making sure everyone involved in a project is kept in the loop means a business can run more efficiently – saving both time and money. And with Skype for business, you can do just that.

Skype’s instant messaging feature is the perfect tool for keeping in touch with colleagues. You can use it to check on each other’s progress, ask questions about an ongoing project and even send documents instantly, thanks to the file transfer feature.

The instant messaging feature enables users to set their status to busy, away, do not disturb and available, making it a perfect for all colleagues.

  1. Stay in touch with customers

Customers are the center of any business, small or large – and making sure they can contact you easily and cost-effectively is vital if you want to provide the high level of service that will keep them from going elsewhere.

When you use Skype for business, customers who also use Skype can call you from wherever they are just by clicking the Skype number on your website. And thanks to Skype’s low rates, it will save your customers money, too.

If you’re interested in implementing Skype for Business for your organisation, please give us a call on 1300 903 405 to learn more about Skype’s benefits,

Hayden McMaster