Can you tell me how a support agreement relates to business risk?

Answer

There are many potential risks facing modern business including computer downtime, data privacy issues and data protection issues. Threats from viruses, hackers, potential hardware and software faults or even your own staff can pose significant business risk.

Do you know the dangers of these risks? How much would it cost in lost sales and productivity if your server was offline for a day? If your network was found to be a spam source due to virus infection? If a hacker gained access and stole sensitive data? If you lost critical data due to malfunctioning backup?

Through a support agreement we work with you to mitigate these risks and help you understand them through periodic reporting and business-focused meetings.