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All services provided by Synapse IT Consultants are governed by the Synapse IT General Terms and Conditions. By engaging us to provide any services you agree to and accept these terms and conditions.

Some Synapse services have specific requirements, Service Level Agreements, or conditions. Any such additional details are outlined in specific Service Description documents, one per service.

Our General Terms and Conditions document and each of the Service Descriptions documents are available below.

 

General Terms and Conditions

These terms and conditions apply to all services provided by Synapse IT.

 

ADSL

This document describes specific details, terms and conditions governing our supply of ADSL services.

 

Exchange Email

This document describes specific details, terms and conditions governing our supply of Exchange email services.

 

VoIP / Microsoft Lync

This document describes specific details, terms and conditions governing our supply of Voice over IP, telephony and other unified communications services.

 

Midband Ethernet

This document describes specific details, terms and conditions governing our supply of copper and fibre Ethernet services.

 

Fixed Price Support

This document provides details on our fixed price support agreements.

 

Microsoft Cloud Services

This document is the Microsoft Cloud Agreement. By engaging Synapse to provide you with Microsoft cloud services you agree to the Microsoft Cloud Agreement.

 

Synapse QuickSupport
Synapse IT is able to offer QuickSupport to our clients. Our support software enables us to resolve your problems remotely in minutes. For QuickSupport, please call our office and click the help button when advised to do so by one of our consultants.
Suite 101
22 St Kilda Rd
St Kilda, Victoria 3182

1300 903 405
© 2018 Synapse IT Consultants Pty Ltd
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