Synapse Blog
- 5 min read
- 5 min read
Demand for industry-specific IT solutions keeps exploding as companies prepare for the second quarter of 2025. Different sectors have different technological needs. This forces IT companies to create plans that fit their particular requirements. Maintaining efficiency, security, and business continuity depends on keeping ahead of technological changes; from changing IT solutions for the legal industry in 2025 to embracing emerging IT trends for manufacturing and upgrading communication in professional services.
IT Trends Shaping 2025
The future of IT is determined by innovation, and 2025 will be no exception. Companies in multiple industries implement innovative technology to satisfy changing market needs and gain a competitive edge.
- AI-Driven Analytics: Companies using AI are improving operations, decision-making, and market trend prediction.
- Hybrid Cloud Models: Offering scale without compromising control, the mix between on-site and cloud-based solutions is still the dominant approach.
- Cybersecurity improvements: Zero trust systems, advanced threat detection tools, and multi-factor authentication are standard across all industries.
- IoT Expansion in Manufacturing: While IoT devices create new security issues that require specific IT solutions, they also greatly help simplify industrial processes.
Industry-Specific IT Challenges and Solutions
Different industries require industry-specific IT solutions to address their unique challenges. From cybersecurity in legal firms to cloud integration in manufacturing and advanced communication in professional services, strategic IT implementation is essential for efficiency, compliance, and business growth.
Legal Sector: Cybersecurity and Compliance
Legal firms handle vast amounts of confidential client data, making them prime targets for cyberattacks. Cybercriminals often exploit weak security measures to gain access to sensitive legal documents, case files, and financial records. As hackers become more sophisticated, the legal industry must prioritise:
- AI-driven threat intelligence to identify vulnerabilities and proactively prevent breaches.
- End-to-end encryption to secure client communications and document storage.
- Multi-layered security frameworks that combine firewalls, intrusion detection systems, and access controls to safeguard data.
Beyond cybersecurity, compliance with industry-specific privacy regulations such as the Privacy Act 1988 (Cth) is critical. Law firms must navigate complex compliance requirements while ensuring data confidentiality and operational resilience. Implementing managed IT services tailored to the legal sector helps mitigate risks, prevent downtime, and maintain compliance. Industry-specific cybersecurity strategies ensure legal professionals remain protected against emerging threats.
Manufacturing: Cloud Integration and IoT Security
The manufacturing industry is undergoing a major digital transformation, driven by the integration of IoT devices, AI-powered automation, and cloud-based solutions. These industry-specific advancements are helping manufacturers improve operational efficiency, reduce costs, and enhance product quality. However, they also introduce new challenges related to security, system integration, and scalability. Key trends include:
- IoT integration for real-time monitoring of equipment, predictive maintenance, and supply chain optimisation.
- AI-powered automation to enhance productivity, reduce waste, and streamline manufacturing processes.
- Hybrid cloud solutions that balance on-site control with cloud agility, ensuring performance and security.
Despite these benefits, cloud migration in manufacturing is complex, especially when integrating legacy systems with modern platforms. Additionally, the rise of interconnected IoT devices increases cybersecurity risks, making it essential to implement industry-specific data protection measures, access controls, and real-time threat monitoring. Businesses in this sector must prioritise securing their IoT ecosystems, maintaining data integrity, and ensuring minimal downtime during cloud transitions to fully leverage these technological advancements.
Professional Services: Advanced Communication and Scalability
The professional services industry—including legal, accounting, and consulting firms—depends on industry-specific IT solutions to enable effective communication, data management, and IT scalability for seamless client experiences. As remote and hybrid work models become the norm, businesses must invest in:
- Unified communication platforms that integrate video conferencing, instant messaging, and collaborative workspaces to support seamless teamwork.
- AI-driven analytics to provide insights into client interactions, improve service efficiency, and enhance customer satisfaction.
- Scalable IT infrastructure that supports data security, compliance, and hybrid work environments.
The primary challenges for professional service firms involve managing client data securely across multiple platforms, adhering to strict privacy regulations, and ensuring seamless connectivity for distributed teams. Businesses must implement flexible yet secure, industry-specific IT solutions that facilitate remote collaboration while maintaining the highest levels of data protection. Industry-specific managed IT services play a crucial role in simplifying processes, automating workflows, and ensuring compliance in this highly client-focused industry.
Overcoming Challenges with Managed IT Services
IT problems and solutions specific to a business can’t be solved with off-the-shelf products alone. Strategic alliances help companies match IT systems with demands particular to their industry. This is where industry-managed IT services can help.
Synapse IT specialises in providing managed IT services for different industries and provides specified solutions that solve certain operational issues and protect companies against new risks.
Through enhancing communication networks, streamlining cloud integration, or fortifying businesses against data breaches, Synapse IT assists businesses in staying ahead.
Final Thoughts
How IT changes in 2025 requires flexibility, foresight, and knowledge of the unique industry. Using industry-specific IT solutions, businesses can handle their unique problems and use the newest tech trends to boost growth and resilience.
Is your business ready for the future? Get in touch with Synapse IT right now to investigate how our managed IT services for industries can enable your company to flourish in the fast-changing IT scene of 2025.
- 5 min read
Cyberattacks are not only a risk for big companies. Small companies are now the preferred target of cybercriminals. With 43% of cyberattacks directed towards small companies, cybersecurity is no longer a choice. From phishing schemes to ransomware, new threats require active security protocols. Understanding how to protect small business data in 2025 using managed IT security is essential to stay protected.
Why Small Businesses Are Prime Targets for Cyberattacks
Most small businesses feel too small to be attacked, but hackers view them as low-hanging fruits because they have weaker security controls. Limited finances, aged infrastructure, and a lack of cybersecurity literacy make small and medium-sized businesses a soft target. Recent statistics indicate that small businesses took an average of 7.5 months to recover from a breach, highlighting the need for early action to adopt proactive security measures.
1. Keep Software and Security Patches Up to Date
Outdated software poses a significant security threat, with simple entry points for cybercriminals. Essential IT security practices include turning on automatic updates for operating systems, applications, and antivirus products. Companies should also keep up with vendor security advisories to patch emerging vulnerabilities.
2. Train Employees on Cybersecurity Best Practices
One careless click on a phishing email or a poor password can trigger a cyberattack. Employees are the first line of defence, so cybersecurity training is a crucial strategic element of any IT security for small businesses.
Regular training classes ensure employees identify phishing attempts, avoid dangerous links, and use robust passwords. Moreover, hands-on training sessions such as phishing simulation tests and multi-factor authentication (MFA) enforcement ensures substantial risk reduction.
3. Implement Strong Access Controls and Data Management
Not every employee should have access to all company information. Open access increases the chances of theft by an external source or insider threat. Role-based access controls (RBAC) ensure that employees only see the information required for their role and reduce such risks. The next step is zero-trust security implementation, where no user or device is trusted by default. All such processes review and change access by encrypting personal information and tracking end-user activity for business data protection, reinforcing overall security.
4. Enable Multi-Factor Authentication (MFA)
Passwords won’t guarantee the sole protection of business account access by unauthorised persons. Thieves use phishing and credential stuffing to abuse weak or recycled passwords so safekeeping is needed. It strengthens security by making users go through a secondary verification step, such as inputting a one-time code they receive on their phones, whilst the other verifies them through an authentication app.
Businesses should use MFA with all critical business applications to ensure data security, keeping the risk of possible breaches at bay. Security experts recommend authenticator apps instead of SMS-based authentication because attackers can intercept SMS codes. Employees should understand the importance of MFA, and its use should be mandatory to help small businesses stay protected against evolving cybercrime threats.
5. Secure Business Emails with Managed Anti-Spam Solutions
Email is still the most prevalent attack vector for phishing and malware delivery. Anti-spam solutions assist in eliminating malicious emails before reaching staff. Cybercriminals continuously devise new strategies. For this, companies must stay a step ahead with robust email security controls.
Anti-spam solutions block fake emails from ever reaching employees’ mailboxes. Phishing, ransomware, and scam email detection involve complex threat-detection algorithms, including machine learning and heuristic analyses. Managed anti-spam services ensure constant protection against dynamic threats; they will reduce the risk of cyberattacks via email.
6. Regularly Back Up Business Data
Data loss can cause the business to come to a halt within a few hours, cause financial losses, and damage the business’s reputation. To avoid such possibilities, organisations should now adopt automated, encrypted, and flooding backup options for a much faster recovery. Applying the 3-2-1 rule copies of data in two formats, with one copy being off-site, is an effective foundation for business data protection. In addition, regular testing of backup restoration processes and application of cloud-based backup methods increases the likelihood of data recovery.
7. Develop a Strong Incident Response Plan
An incident response plan diminishes possible damages by allowing an effective reaction. Businesses must create step-by-step guidelines to detect, contain, and recover from security breaches, and employees must understand their role during a crisis. The appointment of a specific response team, such as managed IT security providers, can greatly affect how a business responds and mitigates damage.
8. Protect Your Network with Firewalls and Endpoint Security
A strong network security infrastructure should effectively prevent unauthorised access to sensitive business data. Implementing next-generation firewalls with AI-driven threat detection is essential, along with utilising endpoint detection and response (EDR) for continuous threat monitoring and containment. Securing remote access is also critical, making VPNs a reliable method of encrypting connections and securing company data. Regular security audits and ongoing network traffic monitoring further strengthen defences against emerging threats.
9. Monitor and Detect Threats in Real-Time
Active threat detection is essential because it prevents security breaches from occurring or escalating. Businesses can utilise tools like security information and event management (SIEM) systems that help provide a real-time response from companies to threats through the collection and analysis of security information across their networks. SIEM systems offer universities great insight into all possible weaknesses, enabling them to trigger immediate action against malicious activity and counter a threat before it inflicts substantial damage.
10. Partner with a Managed IT Security Provider
Small businesses often waste time and resources handling their own cybersecurity. This is especially true today as threats keep changing in various situations. A managed IT security partner helps organisations stay secure without extra internal effort. Managed security services decrease risk and enable organisational continuity with 24-hour surveillance, threat intelligence, and cybersecurity compliance.
Secure Your Small Business with Synapse IT
Cyber threats become increasingly sophisticated every year, yet adopting these IT security best practices can minimise risks significantly. Synapse IT provides comprehensive cybersecurity solutions for small business needs, including managed IT security, anti-spam programs, and business data protection.
Protect your business today—contact Synapse IT for a security assessment and expert guidance.
- 5 min read
With the onset of remote work, business practices have changed, and there is a need for better tools to keep teams connected, productive, and collaborative. When it comes to choosing the technology to support remote teams, companies often face implementation challenges. That’s where Microsoft 365 consulting comes in.
Experts help make the best of Microsoft 365 for remote teams to improve workflow automation, productivity, and collaboration. Here are seven ways to use Microsoft 365 to enhance cooperation and enable remote teams to succeed.
How Microsoft 365 Consulting Supports Remote Team Collaboration
Most companies cannot maximise the platform’s potential without the right expertise. Using a Microsoft 365 consulting service helps businesses extract the optimal features from the platform for their requirements so that remote teams can work efficiently.
Below are some ways in which Microsoft 365 enhances the collaboration aspects of cloud-based productivity for an off-site workforce.
1. Enhanced Real-Time Collaboration with Office 365 Tools
When remote teams work in different locations, effective collaboration depends on events occurring in real-time and readily available documents. Microsoft 365 has great co-authoring features in all its applications, whether it’s Word, Excel, or PowerPoint. Many users can edit the same document simultaneously, where their changes are immediately visible to all contributors.
OneDrive and SharePoint services are part of Microsoft 365’s cloud-based productivity suite. Using either platform ensures seamless version control, enhances collaboration transparency, and helps streamline project timelines for greater efficiency.
2. Centralised Workspace with Microsoft Teams for Remote Work
Managing communication is one of the biggest challenges for remote teams. Microsoft Teams for remote work solves this by providing a unified platform where employees can chat, host video meetings, share files, and collaborate in real time.
Teams’ channels allow departments and project groups to organise everything in one place. Integrated apps like Planner and OneNote enhance collaboration by streamlining task assignments and knowledge-sharing.
3. Productivity Gains with Cloud-Based Office 365 Tools
Microsoft 365 cloud-based tools reduce workflow and tool fragmentation for remote teams, making them ideal for task management.
Tools such as Planner give a visual overview of tasks in a project, OneDrive provides secure file storage, and SharePoint supports team collaboration through custom intranet portals. All these tools work together to keep remote teams focused and organised.
Key Benefits:
- Planner makes task delegation and monitoring easy.
- OneDrive ensures secure file access and backup.
- SharePoint supports team collaboration with document libraries and shared workflows.
4. Seamless Integration with Third-Party Applications
Microsoft 365 provides a collaborative working environment that integrates with third-party apps, allowing customisation for almost any scenario, from customer relationship management systems to project management platforms. This lessens workflow interruption for remote teams and eases access to essential tools.
Microsoft Teams, for example, can connect with common apps like Trello, Slack, and Asana, letting the remote teams manage tasks and projects without leaving the shared workspace.
A Microsoft 365 consulting partner can identify and implement the best application integrations to maximise team productivity.
5. Improved Security and Compliance for Remote Work
Remote teams can present increased security risks, mainly when employees use personal devices or unsecured networks. Microsoft 365 consulting can assist organisations in adopting the best practices for data security and protecting sensitive information throughout the transaction.
The main features include:
- Multi-factor authentication (MFA) ensures that user access is secure.
- Conditional access policies: Grant or deny access based on location, device, or security status.
- Data Loss Prevention (DLP) policies are in place to prevent unauthorised sharing of confidential documents.
6. Expert Guidance on Platform Customization and Optimisation
Many businesses struggle to use Office 365 collaboration tools effectively due to a lack of customisation and optimisation knowledge. As a result, teams miss out on key productivity and collaboration-enhancing features.
By partnering with a Microsoft 365 consultant companies receive custom advice on configuring tools like Teams, SharePoint, and Power Automate in Microsoft 365 to fit their remote work requirements. Consultants may also offer training to help ensure employees know how to use the platform.
7. Cost Efficiency and Scalability for Remote Teams
Investing in Microsoft 365 for remote teams offers significant long-term cost savings. The platform has a cloud-based model, eliminating the need for expensive on-premises infrastructure and providing flexible subscription plans that scale with your team.
Businesses can save software licensing costs and make IT management easier by integrating communication, document management, and productivity tools into Microsoft 365. Microsoft 365 consulting services help an organisation select the best value-for-money licensing scenarios and provide a plan to maximise ROI.
According to a Forrester Total Economic Impact report, businesses that adopted Microsoft 365 averaged an ROI of 163% within three years.
Why Microsoft 365 Consulting Matters for Your Business
Despite the strong offering of Microsoft 365 for collaborative work among distributed teams, managing and implementing it without consulting the right people can result in underperformance and inefficiency.
Microsoft 365 consulting ensures your business fully leverages the tools, optimises workflows, and maintains strong security measures. Consultants may offer ongoing support to help your teams transition towards evolving collaboration needs.
Partner with Synapse IT Consultants for Microsoft 365 Optimisation
Synapse IT Consultants specialises in helping businesses unlock the full potential of Microsoft 365 for remote teams. We provide consulting services to optimise collaboration, productivity, and security designed specifically for a distributed workforce.
Ready to optimise your remote work strategy with Microsoft 365? Contact us today and take the next step toward seamless team collaboration.
- 5 min read
Cyber threats evolve at the speed of light, and businesses need a robust mix of technologies, including firewall security solutions and network encryption, for companies to secure their operations. Whether it’s ransomware threats or compliance challenges, advanced network security measures make all the difference.
Why Your Business Needs Robust Network Security
Businesses must stay ahead with the right tools and strategies to ensure successful operations, as cybercriminals continue to develop more sophisticated attacks. This includes both protecting sensitive data and ensuring regulatory compliance. Implementing the best security solution are critical for operational success.
Essential Network Security Tools for 2025
Organisations should utilise advanced tools and technologies designed to mitigate risks, detect intrusions, and protect critical assets to keep ahead of malicious actors. Here are six key network security tools that every organisation should prioritise in 2025 to ensure the safety and resiliency of its operations.
1. Firewalls: The First Line of Defense
As a line of defence between your internal systems and outside threats, firewalls are still a fundamental component of network security. By 2025, companies should concentrate on implementing next-generation firewalls (NGFWs), which have capabilities like virus prevention, application awareness, deep packet inspection, and standard filtering. To improve security for remote workers, NGFWs offer cloud-based solutions, include real-time threat intelligence, and grant fine-grained control over network traffic.
More than 49% of SMBs list firewall protection solutions as one of the most essential cybersecurity tools they are implementing, according to new cybersecurity research. With AI-driven threat detection capabilities, products from companies like Palo Alto Networks, Fortinet, and Cisco are dominating the market.
2. Encryption: Safeguarding Sensitive Data
Encryption is paramount to confidentiality for sensitive data in transit or at rest. Even if malicious actors and entities get in between, end-to-end encryption protects data from being accessed or disclosed by unauthorised people.
To secure key management, encrypt emails, and other sensitive communications, companies should emphasise hardware security modules (HSM); encryption protocols should also be implemented. Network encryption can help organisations fulfil regulations such as ISO 27001 and the Australian Cyber Security Centre’s (ACSC) Essential Eight, where encryption is a primary security measure.
3. Intrusion Detection and Prevention Systems (IDPS)
Intrusion Detection and Prevention Systems (IDPS) are fundamental to securing a network since modern cyber-attacks often evade conventional security mechanisms. These systems can deter actual threats from escalating by monitoring network traffic continuously.
IDPS systems satisfy regulatory compliance, automatically respond to potential breaches, and provide real-time anomaly detection using AI and machine learning. The use of IDPS solutions like Snort, Suricata and Cisco, Secure IPS for cyber threat protection of enterprise networks
4. Zero Trust Network Access (ZTNA)
Using a Zero Trust Network Access (ZTNA) approach means that every request is asked for permission and authentication, and no user or device is trusted by default. ZTNA provides a strong alternative to conventional perimeter-based security methods for network security as remote work and cloud use continues to grow.
Identity-based access control, micro-segmentation to restrict lateral network mobility, and ongoing monitoring and verification to stop unwanted access are some of ZTNA’s primary features. According to Gartner research, more than 60% of businesses will adopt zero trust as their foundation for security, underscoring its increasing significance in protecting corporate operations.
5. Security Information and Event Management (SIEM) Tools
Organisations should implement security information and event management (SIEM) tools to understand their security posture accurately. This collects all the security data from all sources and gives organisations enough information to respond quickly to a threat.
It offers an all-around view of the entire IT system, sends alerts, generates compliance reports, and converts threat intelligence into a proactive defence against cyber threats. Among the leading solutions are Splunk, IBM QRadar, and Microsoft Sentinel. These products have scalable SIEM capabilities for businesses of all sizes.
6. Endpoint Detection and Response (EDR) Solutions
As networks grow with more endpoints, it is more important to secure these devices. Endpoint Detection and Response (EDR) solutions offer absolute time protection and threat response for laptops, desktops, and mobile devices.
Using behavioural analysis, these EDR solutions can detect anomalies, automate the response to incidents, scale breaches quickly, and improve the precision of threat detection through threat intelligence feeds. To strengthen endpoint security, businesses should consider EDR platforms like CrowdStrike Falcon, SentinelOne, and Microsoft Defender.
Key Takeaways on Network Security
By implementing six network security solutions, you significantly improve your company’s defences against changing online threats. Every line of defence, from network encryption to firewall security solutions, helps create a safe network environment.
At Synapse IT Consultants, we provide intelligent and cost-effective solutions through advisory services and the implementation of robust security measures to help organisations overcome the challenges in cybersecurity. Contact us today to help safeguard your business networks from cyber threats and meet industry standards.
- 5 min read
Synapse IT is excited to announce the first event in our new office! Our Managing Director will lead a presentation and discussion surrounding the current state of AI in the SME space.
The event will be held in person in our fantastic new Wellington Street office:
Date: 26th of February 2025
Time: 9:30 am – 11:00 am
Location: 1/21 Wellington Street, St Kilda, 3182.
Morning tea / refreshments will be provided
Register here

Hayden will present information regarding AI’s current position and trajectory and some ways you can use these tools in your business. Following this, we’ll invite attendees to ask questions and participate in a discussion of AI in the context of their businesses.
If you would like to join us please register your attendance below! Attendance is free but we ask that you book a ticket as spaces are extremely limited!
An assortment of refreshments will be provided!
We are looking forward to seeing you there! Should you have any questions don’t hesitate to contact us.
- 5 min read
Automatic Meeting Notes
Many Australian businesses use Teams to communicate with coworkers and clients. Busy days often mean many busy meetings; that’s where Copilot comes in.
Copilot in Teams opens the door to more effective and productive communication. Enabling Copilot as a notetaker in your Teams meetings allows AI to keep track of everything you discuss, to then summarise in simple meeting notes. This feature is particularly useful for ensuring that no important details are missed and that everyone is on the same page after the meeting. Copilot can also suggest action items, answer questions in real-time, and provide insights based on the meeting’s content.

Enable Transcription
Once you start your meeting:
- Turn on Teams’ built-in transcription
- Select the Copilot button to open the sidebar
Without Teams’ transcription, Copilot can only process content during the meeting, then that data is lost when the meeting ends. AI generates notes based on the information recorded in the transcription, it cannot create its own transcription. We recommend always turning on transcription to best use the Copilot tool.
How To Generate
- In the meeting chat, click on the Copilot button.
- Select “View Prompts”.
- Select “Generate Meeting Notes”.
From here you can ask the tool almost anything related to the meeting. Copilot may suggest prompts or you can create your own if you need more specific information. Common queries may include: “Create a list of action items”, “Is there anything we started talking about that we didn’t finalise?” and “What did we decide on?”.
Following this, Copilot can provide this information in its summary of the selected meeting. You can then distribute the summary to meeting participants in AI-generated emails and documents. These helpful summaries mean you and your coworkers can stay informed and on track without the extra work.

Using Copilot Safely
As well as the fantastic advantages of Copilot in Teams, there are always risks to keep in mind when utilising AI.
To generate meeting notes and complete other tasks, the tool will access your organisation’s Microsoft 365 data, including information that may be sensitive. If your M365 environment is not properly secured, Copilot can accidentally expose information to anyone within your business. Business owners must be vigilant in securing the company’s private data before supplying Copilot to their team.
As well as this, AI is not always accurate. Generated information can include false or made-up information, so ensure that you double-check any AI-generated content before you utilise it. Specifically when using Copilot in Teams, the tool may not understand that there are multiple people in the room and could label different participants as the same person in the generated transcript. This can become confusing, so try to be aware of who is who.
Copilot Across M365
With a full Copilot for Microsoft 365 license, you can access Copilot across the range of M365 applications! Utilise its great time-saving features in Outlook, Word, Excel, PowerPoint, and of course Teams. Finally, learn about Copilot’s uses in these apps in the coming articles, and make sure to contact the fantastic Synapse IT team to acquire your M365 license!
Contact Us Today
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