Our Terms & Conditions

All services provided by Synapse IT Consultants are governed by the Synapse IT General Terms and Conditions. By engaging us to provide any services you agree to and accept these terms and conditions.

Some Synapse services have specific requirements, Service Level Agreements, or conditions. Any such additional details are outlined in specific Service Description documents, one per service.

Our General Terms and Conditions document and each of the Service Descriptions documents are available below.

General Terms & Conditions

These terms and conditions apply to all services provided by Synapse IT.

ADSL

This document describes specific details, terms and conditions governing our supply of ADSL services.

Exchange Email

This document describes specific details, terms and conditions governing our supply of Exchange email services.

VoIP / Microsoft Lync

This document describes specific details, terms and conditions governing our supply of Voice over IP, telephony and other unified communications services.

Midband Ethernet

This document describes specific details, terms and conditions governing our supply of copper and fibre Ethernet services.

Fixed Price Support

This document provides details on our fixed price support agreements.